Payment & Shipping
~ We ship our soaps worldwide and accept payments through Paypal.
~ Shipping prices are different and depend on weight. If the postage cost doesn't appear when you choose your country, contact us before finishing payment.
If you have any questions, please email us at firstname.lastname@example.org prior to ordering.
~ We will refund any shipping overages over EUR 1.00 after order is packaged.
~ Your order will be shipped to you within 2 - 4 working days (usually within 2 working days) from the time the order and payment are received, to address provided through Paypal.
~ We reserve our rights to refuse to accept any order and/or terminate and refund any part of any order for any reason that we determine as reasonable without liability.
~ Please note any possible restrictions on botanicals and other natural ingredients shipped to your country. Please be aware of your Customs regulations and fees before placing your order.
~ If you have any concerns or questions please let us know and we will do our best to resolve any issues.
Refunds and exchanges
~ Due to the personal nature of our products, we can not refund, exchange or return an order unless there was a mistake on our part. If there is an issue, please contact us immediately so we can do our best to fix it. If you are unsure of an item please message us before purchase and we will answer any questions you have.
~ Our products are all individually handmade and unique so they may differ slightly to the image. We do our best to represent the actual color, size and overall appearance.
~ All of our soaps are cured for 4-6 weeks to ensure a stable and gentle bar.
~ Store soap in a dry area where it will not come in direct contact with water when not in use.
~ By placing an order, you acknowledge that you have read and agree to our terms, conditions and policies and also acknowledge that we cannot be held responsible for misuse of our products.